Privacy Policy
Last updated: October 2026
Paradox Health Collective respects your privacy and is committed to protecting your personal information in accordance with applicable British Columbia privacy laws.
We may collect personal information such as your name, contact information, appointment details, and information you choose to provide when contacting or booking with us. Information related to your appointments and treatment may also be collected and securely maintained through our clinic management system.
We use personal information only as necessary to provide and manage our services, communicate with you, process payments or direct billing, maintain required records, and operate and improve our website.
Security Cameras
For the safety and security of our clients, practitioners, and premises, security cameras are used at clinic entrances and exterior areas. Cameras are not used in treatment rooms or other private areas. Video footage is used only for security and safety purposes and is accessed only when necessary.
Communications
Phone calls, text messages, and other communications with our clinic may be processed through third-party business communication providers. Please avoid sending sensitive health information by text message or other unsecured communication methods.
We do not sell your personal information. Information may be shared with trusted service providers when necessary to operate our clinic, process bookings or payments, provide direct billing, communicate with you, or meet legal and professional requirements.
Our website may use cookies, analytics, and advertising technologies to understand website usage and measure the effectiveness of our marketing.
We take reasonable steps to protect personal information from unauthorized access, use, or disclosure.
If you have questions about our privacy practices or would like to request access to or correction of your personal information, please contact:
Paradox Health Collective
Coquitlam, BC